> For the complete documentation index, see [llms.txt](https://code-after-sex.gitbook.io/script-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://code-after-sex.gitbook.io/script-documentation/cas-owned-shops/troubleshooting.md).

# Troubleshooting

Fix common CAS Owned Shops problems: VORP detection, permissions, ped models, item pictures, carry limits and database errors.

## Messages

| Message                                             | What it means                                                   | What to do                                                                                |
| --------------------------------------------------- | --------------------------------------------------------------- | ----------------------------------------------------------------------------------------- |
| `No supported framework detected` (console)         | `vorp_core` was not running when the shop started.              | Start `vorp_core` and `vorp_inventory` before `cas-ownedshop` in `server.cfg`.            |
| You are not allowed to create a store.              | Your identifier is not in `Config.WhoCanCreateStore`.           | Add your Steam hex (`steam:...`) and restart.                                             |
| Invalid ped model, using default.                   | The model given to `/createstore` does not exist.               | Check the model name. The shop was still created with `Config.DefaultPed`.                |
| Player not found! / User not found!                 | The server id is wrong, or that player has no character loaded. | Use the id of an online player who has picked a character.                                |
| This player is already an owner!                    | The player is already an owner of that shop.                    | Nothing to do.                                                                            |
| Invalid stock or price.                             | Count or price was 0 or empty.                                  | Enter numbers above 0.                                                                    |
| You don't have enough of this item.                 | You tried to list more than you have.                           | Lower the count.                                                                          |
| You can't carry ... / You can't carry more weapons! | The buyer's inventory is full.                                  | Make room and buy again. Nothing was charged.                                             |
| Not enough stock available!                         | Someone bought the stock first.                                 | Lower the amount in the basket.                                                           |
| Please wait...                                      | Another player was paying at the same shop.                     | Try again.                                                                                |
| There is no money in case.                          | The cash box is empty.                                          | Nothing to withdraw yet.                                                                  |
| Error while updating the store.                     | The database update failed.                                     | Check the `oxmysql` errors in the server console and make sure `player.sql` was imported. |

## Common problems

**No Manage Shop prompt at my own shop.** Ownership is stored by Steam identifier. Make sure Steam is running, and that the shop was created with your server id (or that you were added with `/hirenewowner`).

**Item pictures are missing.** The shop loads `<item name>.png` from your inventory's image folder. Check that the file exists with exactly the item's name, or point `Config.Imagepath` at your own folder.

**Player-owned shops don't appear after a restart.** Make sure the `cas_ownedshops` table exists (import `player.sql`) and that `oxmysql` starts before the shop.

**Two general stores in the same place.** The config ships with two sample stores at the same position. Move or delete one in `Config.DefaultShops`.